At ph96, we take your privacy seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own data. By using the ph96 platform, you agree to the practices described here.
Last reviewed and updated: 2025. For questions, contact [email protected].
When you register and use ph96, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals securely. During identity verification, we may request a copy of a government-issued ID or other supporting documents to confirm your eligibility as a player. In addition, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs whenever you access the platform. All of this information is collected solely for the purposes described in this policy and is never gathered beyond what is reasonably necessary.
The personal data we collect is used primarily to create and manage your ph96 account, process your transactions, and provide you with a smooth and secure gaming experience. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Your identity and financial information is used to comply with our obligations under Philippine anti-money laundering regulations and responsible gaming requirements. Technical data such as session logs and device information helps us detect suspicious activity, prevent fraud,and maintain the overall integrity and stability of the ph96 platform. We may also use aggregated, anonymised data to improve our game offerings, optimise platform performance, and better understand how Filipino players interact with our services.
ph96 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure that core features function correctly. Essential cookies are required for the platform to operate — they keep you logged in, remember your preferences, and protect your session from unauthorised access. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise, so we can continuously improve the platform. You may adjust your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features. We do not use cookies to build advertising profiles or share your browsing behaviour with external advertising networks. Any data collected through cookies is handled in accordance with the same data protection standards that apply to all personal information on ph96.
ph96 does not sell, rent, or trade your personal information to any third party for commercial purposes — this is a firm commitment we make to every Filipino player on our platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific functions. All third-party partners are contractually required to handle your data securely and in compliance with applicable Philippine data privacy laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or when necessary to protect the rights and safety of our users. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance of any material change to how your information is handled.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the ph96 platform is encrypted using SSL/TLS technology, ensuring that your login credentials, financial details, and personal records are protected in transit. Our servers are hosted in secure data centres with strict access controls, and only authorised personnel are permitted to access personal data on a need-to-know basis. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
ph96 retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Transaction records and identity verification documents may be retained for a minimum period mandated by anti-money laundering and gaming regulations, even after your account has been closed. Once the applicable retention period has expired and there is no longer a legal or operational basis for holding your data, we will securely delete or anonymise it. If you request the deletion of your account, we will process your request in accordance with our legal obligations and notify you of the outcome within a reasonable timeframe. You may contact our support team at [email protected] to enquire about the specific retention periods that apply to your personal data.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by ph96. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information. You also have the right to object to the processing of your data in certain circumstances, and the right to request the erasure of your personal information where there is no longer a lawful basis for us to retain it. To exercise any of these rights, please submit a written request to [email protected] with your full name, registered email address, and a clear description of your request. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine law.
ph96 is strictly an adult gaming platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal information from individuals below the legal gaming age in the Philippines. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated information. Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to age-restricted platforms. If you believe that a minor has accessed ph96, please contact us immediately at [email protected] so that we can take prompt action.
ph96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. Your continued use of the ph96 platform after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to our support team at [email protected].
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines. For any questions, visit our FAQ page or contact [email protected].
Now that you know how we protect your data, you can play with confidence. Create your free account today and enjoy casino games, slot reels, and live sports betting — all in PHP, all on mobile, all in the Philippines.